Return it for a refund. We love our products and services, and we think you will too. With our Satisfaction Guarantee, you can try your new product for 30 days. If you aren't 100% satisfied with your product contact our support at [email protected] and we will: Refund the purchase price. The 30-day return period starts the day the software is purchased from our store, online or by one of our channels. Please contact customer service ([email protected]) for more information on returning an item. Thank you.